"If you confuse, you lose."
The StoryBrand 7-Part Framework (SB7) is a storytelling method that businesses can use to connect with customers and grow. The framework is based on the hero’s journey and is made up of seven steps:
- A character: The customer or potential customer who wants something
- Has a problem: The customer faces challenges, both practical and emotional
- And meets a guide: The business is the guide who helps the customer overcome their barriers to success
- Who gives them a plan: The guide gives the character a plan to help them achieve their goal
- And calls them to action: The guide calls the character to action
- That ends in success: The character takes action and avoids failure, ultimately achieving success
- And helps them avoid failure: The guide helps the character avoid failure and achieve success
Key Principles to Build YOUR StoryBrand:
- Customer as Hero: The customer, not the brand, should be the central figure in the story.
- Clarity Over Complexity: Simplify messages to ensure they are easily understood.
- Address Internal Problems: While external problems are evident, addressing customers’ internal challenges fosters deeper connections.
To Apply the StoryBrand Framework, Businesses Should:
- Clarify Messaging: Ensure all communications are straightforward and customer-centric.
- Align Marketing Materials: Use the framework to guide the creation of websites, advertisements, and other marketing assets.
- Train Teams: Educate employees on the framework to maintain consistency in customer interactions.
By adopting this approach, companies can enhance customer engagement and drive business growth.
Building a StoryBrand offers a structured methodology for businesses to refine their messaging through storytelling. By positioning customers as the heroes and the brand as a guiding mentor, companies can create compelling narratives that resonate and lead to increased customer loyalty and sales.
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